Refunds and Cancellations Policy
Our focus is complete customer satisfaction. In the event you are displeased with the services provided, we will review the request based on the strict terms below. Please read the fine print of each deal before buying it, as it provides all details about the services or product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us via our contact us page or email at growth@nomiris.com
Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Refund Policy
We will try our best to create the suitable design concepts for our clients.
However, to be very clear, there are no refunds. Nomiris operates with a strict no-refund policy as we dedicate significant time, talent, and resources to every account immediately upon engagement.
Refunds will only be considered after deducting all the agency's expenses, including:
- Agency Salaries
- Operational Overheads
- Time Commitment Costs
- Platform & Ad Spend Commitments
If paid by credit card, any approved refunds (after deductions) will be issued to the original credit card provided at the time of purchase. In case of payment gateway name payments, refund will be made to the same account.